rS
rosalind S

1 reviews | Active since Oct 2013

16 Feb 2016, 12:28

From Hero to Zero

I have raved about how wonder [URL Removed] is; and when it bought [URL Removed] I thought ooo boy there goes their exceptional services and it seems that I am right. For the past month alone I have spent R1189.00 on purchases from [URL Removed] which I could have spent elsewhere, but because up to now I had such wonderful experience with [URL Removed] it was always the first point of my purchases. I purchases a few items on the 7/02/2016 but because of some bizarre reason something from Cape Town takes more than a week to receive which I call bull*%$ on. I have ordered stock from Cape Town before and I received it in Johannesburg within two days' time. Now all of a sudden its \taking longer\", something is just not adding up. Honestly the least thing you could have done was to provide me with a voucher or something for the inconvenience you have caused me. "

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Replies (1)
takealot.com
takealot.com's reply16 Feb 2016, 17:42
Official
Hello roxysav,

We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on and for any inconvenience that may have been caused.

Thank you for speaking to Unathi earlier. We will be in touch tomorrow to ensure your parcel has been delivered as promised and to address any other concerns you may have.

Regards
Takealot.com