rS
russell S
1 reviews | Active since Feb 2010
19 Mar 2015, 09:12
from excellent to **** service
What has happened to Takealot?<br> Since merging with Kalahari their service has plummeted<br> Is this their grand recovery plan to now start turning a profit?<br> I have already cancelled 1 order this year, and it looks like not the last either<br> They dont process orders and they no longer adhere to delivery schedules<br> In my mind they have gone from Hero to Zero
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takealot.com's replyOfficial
19 Mar 2015, 09:31Hello strooh80,
We're really disappointed to hear you feel this way as it's definitely not how we want our customers to feel after an experience with us. We'd love the opportunity to address your grievances with you & have asked our complaints team to get in touch to hopefully resolve.
Sincerely,
takealot.com
We're really disappointed to hear you feel this way as it's definitely not how we want our customers to feel after an experience with us. We'd love the opportunity to address your grievances with you & have asked our complaints team to get in touch to hopefully resolve.
Sincerely,
takealot.com
takealot.com's reply19 Mar 2015, 09:31
Official
Hello strooh80,
We're really disappointed to hear you feel this way as it's definitely not how we want our customers to feel after an experience with us. We'd love the opportunity to address your grievances with you & have asked our complaints team to get in touch to hopefully resolve.
Sincerely,
takealot.com
We're really disappointed to hear you feel this way as it's definitely not how we want our customers to feel after an experience with us. We'd love the opportunity to address your grievances with you & have asked our complaints team to get in touch to hopefully resolve.
Sincerely,
takealot.com