*****ulant or condoning ******** behaviour

Extremely disappointed with TakeAlot. Bought a batter for my husbands G5 and a cellphone cover for myself. When we openned the box there was only a sealed empty battery box not even for the brand we ordered. Has TakeAlot become a *****ulant venture or are people within the company *****ing and getting away with it. As a matter of principal we ask that you sort this mess out now.