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<p> I ordered 2 fitness watches that were on a daily special, after about 3 months, my device ceased, so I sent it back & was told that I would receive an email to confirm my preference (repair, replace, refund or credit). Never received the email, just got a credit. Later on I saw another device, lower model, & ordered with my credits & funny enough, that's when my husbands device ceased. So I sent it back too. This time I received the email, 02.05.2017, with 24hrs to reply. 03.05.2017 I rep**** that I want it repaired or replaced with the lower model that I have ( as they always seem to be out of stock when returning) or then a refund. Laterite day I request an email that my account was credited as I had not rep****. So they sell faulty stock at discounted rates & then ignore the client's request, as the lower model now at a higher price, so I I'd had to use my credits, I would have to pay in. I will never use their services again.</p>