Fixing up other people's mistakes

I have always enjoyed purchasing from [URL Removed] Recently I returned a product and I had a number of frustrations in returning the product and having my account credited. This morning I called the call centre again for assistance. Abdul assisted me and made sure that by the end of the call all mistakes that were made by other people had been rectified and my account was credited. He offered to assist with any other query and was keen to go the extra mile. He's an asset to the takealot brand and I hope that he answers the call if I ever phone the call centre in future.