First & Last purchase - Terrible service!

At midday today I'd received an email confirming a delivery that I had specifically instructed be delivered to me at my work address. My order was not delivered to me and the email confirmation did not inform me who it was actually delivered to me. I called takealot's 'customer service' and spoke to Nashima. She traced the name of the person who'd signed acceptance. I checked and there is no person by that name working for my organisation. Nashima said should would escalate. I called an hour later to get an update and spoke to Zulpha who also said she would escalate. It is now the end of the day and still haven't hear a peep from takealot. I called again but didn't get the agent's name this time. I gave her my order number and she asked me to hold the line. She then cut the call. TAKEALOT, you can keep my money and you can keep my order if you eventually find it!<br> I will derive more pleasure from never, ever doing business with you or being subjected to your horrible service ever again!