FIRST IMPRESSIONS LAST! Non-existent service from Take-a-lot!

My first time dealing with Take-a-lot and NEVER AGAIN! First impressions can make or break...well, this one is a definite break for the books. 1. I ordered some items (order number ***) 2. Collected from the Alberton pick-up point 3. One item was not there yet (tin of white paint) 4. We queried it and were politely informed that it should be available soon 5. Two weeks later, we were able to collect our paint 6. I was excited when we got people to paint my walls, but when I got home, I found my walls were grey, not white, as ordered. The tin and invoice both said it was white. 7. On 12/11/2024, I contacted the Manager, Clayton, who, after arguing the matter, advised that he would get back to us and asked for photos of the tin and my wall. Because I, the customer, am lying. I asked that the email be sent to me, not the one on the order, for easier access. 8. Oh yes, he's calls are strategically screened by the staff that answers the phone. *** 9. I called again on 19/11/2024 to be told they sent the email to my husband's email address, which is not easily accessible. When I informed him that I clearly stated that I wanted the email sent to me, another argument ensued. He spoke "over" me and refused to listen to me. 10. I sent the photo of the tin as well as the wall, to which we received another email (still to my husband's email address) that they need more photos of the tin. 11. The photos were sent on 22 November 2024 with a warning that I was going to expose their poor service to Hello Peter. 12. Another email was sent today, 27 November 2024 AND STILL NO RESPONSE! No correct paint was received, and a very bitter taste in my mouth. Take-a-lot obviously has so many customers that losing one, with friends, family and colleagues, does not matter. They have no idea what is or how to Treat the Customer Fairly.