1 reviews | Active since May 2009
First and last time using TakeaLot
<br> On Friday 11 December 2015 I ordered Nike Training sneakers from TakeaLot. I paid for this order on the same day.<br> <br> I then enquired on the 15th of December(the day my order was supposed to be delivered), I am then told that they cannot see my payment. I sent my proof of payment to different mail addresses over the next three days. <br> <br> On the 17th of December I then receive an e-mail from Ziyanda Nombula to confirm receipt of my proof of payment as well as an accompanying note that this has been sent to their billing department and an e-mail will be sent to me.<br> <br> Yesterday (21 December 2015) I receive a reminder e-mail about my payment. I then. Immediately sent this mail to Ziyanda Nombula to assist with it, needless to say I am still waiting for feedback.<br> <br> It was my first time using this service and is actually the last, I am so disappointed.<br> <br> Thando
We're sorry to hear of the troubles you've experienced with your order's payment and apologise for the delay in getting this matter resolved. We've instructed our complaints team to liaise with the agents who have been assisting with this matter as well as our finance department to get clarity on why your payment has not been authorised yet.
They'll contact you as soon as they've received feedback and will assist in making the necessary arrangements to get this matter concluded ASAP.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you've experienced with your order's payment and apologise for the delay in getting this matter resolved. We've instructed our complaints team to liaise with the agents who have been assisting with this matter as well as our finance department to get clarity on why your payment has not been authorised yet.
They'll contact you as soon as they've received feedback and will assist in making the necessary arrangements to get this matter concluded ASAP.
Kind Regards,
takealot.com