VR
Vincent R
1 reviews | Active since Sept 2014
26 Sept 2015, 17:30
FIFA 16 came with no extra game packs
This is the second year this has happened, last time I didn't complain but now I will.<br> <br> I pre-ordered my FIFA 16 game from [URL Removed] for PC, in the description, it clearly expressed that additional in game content (FIFA ultimate team packs) were included as incentive for pre-ordering and once again, nothing was included. I'm extremely upset about this fact as it makes the game more enjoyable and failing to meet promises is unacceptable.
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takealot.com's replyOfficial
27 Sept 2015, 07:07Hello hobolikestoshop,
We understand your disappointment by not receiving the extras as expected and apologise for the frustration this has caused. Our complaints team tried calling you yesterday, but could unfortunately not get hold of you. They'll look into this matter with our games buyer on Monday and will revert back to you soonest to assist.
Sincerely,
takealot.com
We understand your disappointment by not receiving the extras as expected and apologise for the frustration this has caused. Our complaints team tried calling you yesterday, but could unfortunately not get hold of you. They'll look into this matter with our games buyer on Monday and will revert back to you soonest to assist.
Sincerely,
takealot.com
takealot.com's reply27 Sept 2015, 07:07
Official
Hello hobolikestoshop,
We understand your disappointment by not receiving the extras as expected and apologise for the frustration this has caused. Our complaints team tried calling you yesterday, but could unfortunately not get hold of you. They'll look into this matter with our games buyer on Monday and will revert back to you soonest to assist.
Sincerely,
takealot.com
We understand your disappointment by not receiving the extras as expected and apologise for the frustration this has caused. Our complaints team tried calling you yesterday, but could unfortunately not get hold of you. They'll look into this matter with our games buyer on Monday and will revert back to you soonest to assist.
Sincerely,
takealot.com