Fed up with Takealot and their issues the past couple of weeks !!!!!

This is really a very sad time for me to go and Wright a bad review on Takealot.com I've been a very big supporter over the years because of the very good service they deliver. But the past month I only had problems with them. The first problem came in the last week of March when I was expecting a order to be delivered. I was waiting for the courier but then I saw on the app that the recipient (which is me) wasn't available for delivery and that the delivery would have been rescheduled. I called in and the gentlemen told me that the items were being booked back into the warehouse because of the courier tired to phone me before delivery and I didn't answer the phone. And according to the gentlemen that's standard procedure... That's bull ****. I buy ALLOT from Takealot over the years and never I've had a situation like this

The the second incident happened receinetly where I returned two items to takelaot. I boxed it like I always did. The after a few days on Saturday morning I get a email that the first item was processed but the second one was only processed 24hours later on Sunday morning. Then I get a email stating that there's a power cord and *****s missing from the packaging and they won't process the return if I can't supply them with these accessories. Now I've bought allot from Takealot in the past. Not once I've had a problem with something like this and not once I've sent items back incomplete but how nice they are to their loyal customer they still think I lie for some reason. I've never given them any reason for that. And they still won't process the item. Now I was enquiring about why the second item was only processed 24 hours after the first one. If I sent both items in one box. They couldn't provide me with a answer. Every time in the past when I sent more than one item back both were processed just after another. The time difference wasn't even 30min between both items was processed.

Now that's somethine they can't respond on. Those accessories got lost in their warehouse and now they are blaming me.

I'm done with them. Will buy from Amazon next time because they do value their clients even if they're not regular customers.

Thanks Takelaot for thinking I'm talking ****. Thanks for responding Lile this to one of your loyal and regular customers over the year. It's much appreciated you thinking that way.