Fauly DC Ups via Takealot.com

I bought a wifi ups from takealot.com for R249 with a 1year warranty, on 15 November 2024. Bearly 3months, now that i actually to my suprise, it does not work. It was connected to the router the entire time, and all of a sudden today started making the strangest noises, im in fear it may expolode!. - I have several other makes that has had zero issues. Now only i found out from takealot i must contact supplier directly where i found out, i must pay for the return hereof. Why the hell would anybody pay a courrier R150 to pickup a faulty item in its warranty peroid. By the time this item is repaired one could have bought another with the cost herof. Reputable companies have contracts with courriers and send them to collect, fix, or replace and return. Be aware of the terms and conditions with this. I will post this exact same message on other items bought from this brand om takealot reviews. I bought the item and it was delivered to me, now you find out when something goes wrong the returns process will cost about the same price as a R249 router ups. This is really disgusting that you could expect your clients to pay for return of low value goods. And there is atleast 30 complaints on that very item om takealot of the same to similar issue.