Faulty Xbox live voucher Order ***
<p>Good day,</p> <p>On 28/09/2016 I purchase a 12 month Xbox live voucher which was on sale, that evening when I tried to redeem it, I got an Error msg from Xbox live that the voucher has already been used. I tried again on the 29/09/2016 & got the same error msg. I reported the problem to Takealot's customer care line & was told the problem has been escalated. It has been a week & my problem has not been resolved. My Xbox live subscription has expired on 1/10/2016 & I have now lost all the games / Updates which were in my download "Q". PLEASE I need a working Voucher ASAP. </p> <p>Thank you, Regards,</p> <p>Jacques</p>
Hello jacques-richard-nowell,
We are terribly sorry about the unpleasant experience you have had with your recent order.
Thank you for taking our team's call today and granting us the opportunity to assist you.
We have noted your concerns and the matter has been raised with the relevant parties to be resolved as soon as possible.
We will stay in touch and keep you informed accordingly.
Regards
Takealot.com
Hello jacques-richard-nowell,
We are terribly sorry about the unpleasant experience you have had with your recent order.
Thank you for taking our team's call today and granting us the opportunity to assist you.
We have noted your concerns and the matter has been raised with the relevant parties to be resolved as soon as possible.
We will stay in touch and keep you informed accordingly.
Regards
Takealot.com