false product information, poor service

<p>I purchased an item on Takealot recently. I needed the item fairly urgently for a close friend's birthday, so the expected delivery date was important. Once I selected the item, I was informed that the item would be available by the following Friday. However, straight after I'd paid, the 'available by' date changed to the following Monday! (I would never have bought the item if I'd known that revised date). Further, the item is now delayed. When I phoned the call centre I was assured that the item would be ready on the Monday and that I woudl receive a confirmation email to that effect. It is now Tuesday and I still have not been informed that the item is available. I emailed them yesterday and again today, but with no response. I understand that supplier delays are sometimes inevitable, but the misleading information from the website amounts to selling items under false pretension. At the very least, one should expect expected delivery dates to be the same before and after payment. This wifull error was then compounded by the call centre who assured me in no uncertain terms that the item would be available on Mon.</p>