1 reviews | Active since Apr 2014
False guaranteed delivery
<p>This is the 2nd time I have had a guaranteed weekend delivery and poor service delivery or lack thereof. I phoned takealot twice today and sent emails to avoid a failed delivery. I was told over the phone and via email that my order would be delivered before 5pm. Also Wendy Mobo advised that the call centre closes at 6 and she would make sure someone will contact me and i should get my order before 8pm.It is my 1st wedding anniversary and my order failed to be delivered. So disappointing! We stayed home the entire day due to false promises and "guaranteed" deliveries. This is absolutely disgusting service and I have reservations in ever ordering from them again!</p>
Hello Stabs9,
We are terribly sorry about the delay of your order and for the lack of communication regarding this troublesome occurrence.
We understand that this is not ideal and sincerely apologise for the delay in receiving your order. Our teams are working hard to get all deliveries out as quickly as possible.
We appreciate your patience and understanding during this time.
Regards
Takealot.com
Best regards,
Hello Stabs9,
We are terribly sorry about the delay of your order and for the lack of communication regarding this troublesome occurrence.
We understand that this is not ideal and sincerely apologise for the delay in receiving your order. Our teams are working hard to get all deliveries out as quickly as possible.
We appreciate your patience and understanding during this time.
Regards
Takealot.com
Best regards,
I have just received an sms and my order is only going to be delivered tomorrow? After a failed "guaranteed Sunday delivery" I would've assumed you would do everything in your power to get it delivered today? I am so DISAPPOINTED
I have just received an sms and my order is only going to be delivered tomorrow? After a failed "guaranteed Sunday delivery" I would've assumed you would do everything in your power to get it delivered today? I am so DISAPPOINTED