CS
Chantell S

1 reviews | Active since Nov 2015

06 Sept 2016, 16:10

False delivery promises

<p>My husband recieved an sms that his order # ********** was going to arrive today before 5pm, It is now 4:05pm and it has not even left depot yet, And there is no way it will arrive here in the next few minutes. Do not gaurentee that it will be here on a specific day and then fail to go through with your promises.</p> <p> </p> <p>Extremely upset</p>

0
Replies (1)
takealot.com
takealot.com's reply06 Sept 2016, 21:35
Official

Hello CSteenkamp121

We apologise for the miscommunication provided in regards to the delivery of your latest order.

Thank you for accepting Maxine's call earlier and allowing us to clarify the matter. As per your request, we will be in contact again in the morning to provide an update on your order.

Regards

Takealot.com

Best regards,