1 reviews | Active since Jun 2020
False and misleading advertising...shame on you Takealot
I recently made a purchase of a paper shredder on the 10th November. The item was advertised for R848 and I assumed that it was a black Friday deal so I purchased it. I then checked on my purchase the next day and my purchase was confirmed. I then waited for the delivery day, that was the 19th November, but I did not receive any sms from takealot confirming delivery. I then checked the order status and noticed that the order was cancelled without any reason being furnished to me. I made a query and I was told that there was no stock and that I will be refunded. I went online and checked the site and discovered the exact same item being advertised for R8409. I asked why when I queried my purchase, I was told that there is no stock and yet it is being advertised on the website. it received no response for a week and then I was told that when stock becomes available they will notify me. I checked the website for five consecutive days and the item is still being advertised despite them saying that there is no stock. I also checked the suppliers website and they had plenty stock. Now when I write to takealot I get an email response that looks like it is copied and pasted from different responders. The wording and format are identical to the last two responses.
