False Advertising, Reneging on Promises, Then blaming me as the customer!!!!

<p>Bitterly disappointed with Takealot’s service. I was asked to purchase an item from takealot for a family member-placed order on 2/08. Site claims order will be delivered on 8/08. On 08/08, I log on to track the order & find the date had been pushed back to 10/08. The order was delivered today ****h) minus 1 item – the item I wanted in the first place, that I have by now promised the person who wanted it. There’s a birthday party on Saturday, & the item was promised as a gift. Takealot does not inform me that the item will not be delivered with the parcel. They do not inform me of its unavailability at all. I have to call the call centre 3 times to get that info! 1st call 10/08: agent will check on it & get back to me. Still waiting. 2nd call 11/08: sorry cant help. Not our fault. Hard luck. 3rd call 11/08: I’ll check with the warehouse & get back to you. I look like an idiot now because I cant deliver on a promise I made to get the item to the requestor and takealot could care less, even though THEIR site said it would be delivered by now!</p>