1 reviews | Active since Jul 2011
False advertising / pricing
I asked several times before, but for more than 1 year (!) Takealot is not able to sort out this very serious problem of it's wrong pricing and false advertising of several products: The invoice for my latest order no. ***6 was issued by Kithen Impex Pty Ltd, this supplier is obviously not VAT registered. You do not mention this fact in your pricing and product description, we only find out after delivery and receiving the invoice. Actually this makes this product costing 15% more for us, as we cannot claim the VAT from SARS. This means a loss of R 159.00 in this particular case. Please get back if you will credit this amount or if we need to report it for wrong advertising, as we have done in the past already, as this is a continuing issue with your company... We expect your reply and refund within one week. It should be no problem to list in your offers if the 3rd company which sells a product on your platform is VAT registered or not. We are a VAT registered business and have ordered several times, but the "shock" comes only after receiving the invoice, as some of your 3rd party contractors are not VAT registered. It is definitely wrong pricing and false advertising if one cannot see such clearly before an order is placed. I must warn every VAT registered business to purchase from Takealot before this problem is solved and the VAT issue is clearly mentioned in the pricing of each product offered.
