False Advertising, falsifying information and pathetic customer service:

False Advertising, falsifying information and pathetic customer service: I purchased nappies at a 94% discount on August 28, 2024. I received a notification that the stock had arrived at the courier facility and was scheduled for delivery on August 30, 2024. However, on August 29, 2024, Takealot canceled the order without any prior communication, falsely claiming it was due to a failed delivery. After considerable effort, it was revealed that Takealot canceled the order because of an incorrect price and refused to honor it. Despite my requests to speak with senior management, I only dealt with Amina K and Azeem via email. Amina K did not address my concerns and simply stated that a refund had been issued. I expect Takealot to fulfill the order as initially paid for, as their actions constitute false advertising. I have informed them that I will be deleting my account and ceasing all dealings with Takealot, but they seem indifferent. Their poor customer service reflects their focus on profit over customer satisfaction, contributing to their struggle against competitors like Amazon.