HW
Herman W

1 reviews | Active since Dec 2014

13 May 2020, 14:07

False Advertising

Takealot is refusing to give the items I committed to in terms of pricing, and their response is to my complaint is petty full to say the least

I took a screenshot of the price as advertised, and from adding them to my cart, and adding my address the prices suddenly changed.

They tell me that the items "sold out", and frankly I don't believe them. As per my below reasons

I am sorry, but this is unacceptable. I want the items at the price as advertised.

1. If there were only limited stock options, it would have shown in red. Eg:10 items remaining 2. When I added the 24 items to the cart it did not tell me there was insufficient stock left 3. I cannot believe that all the stock was bought in a matter of minutes. From when I added them, fill out my address details and proceed to the check out

I am demanding a promotion code from takealot on the old price, as this is what I committed to when I said proceed to checkout. This was what you advertised! Only after I filled in my address details it gave me a different price.

Sent from my Huawei phone

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