dJ
dean J

1 reviews | Active since Jun 2017

05 Jan 2021, 13:06

False Advertising

On the 30th of December I tried to purchase a book on takelot "Where's Spot" , on the site it clearly says R119, as soon as I add the book to my cart and checkout the price changed to R145.

https://www.takealot.com/where-s-spot/PLID***9

I immediately sent an e-mail to takealot with screenshots advising them of the above.

I received a reply from Astrid who since has not contacted me again. Additionally I called and spoke to Sincedile who advised me that there is no stock but it clearly shows in stock? *********** dishonest answer. I can purchase the book for R145, if there is no stock how can I still purchase the book for a higher price? And the price of R119 is still being displayed! I have screenshots and evidence of everything.

This is clearly false advertising and I will be filing a complaint with the advertising standards authority.

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