False advertising

Takealot falsely advertise items. I purchased a specific item and received the wrong one. I returned it however the quality of service i received from takealot telephone consultants are below poor. and the same can be said about their other staff members who send out email. I purchased an item that I saw and the one I received was totally different. The takelot employee told me that it is the same item after it is more than clear that it is not. She continuously and persisted that I was wrong even though it is clear that she has no idea what she spoke about. Takealot will refund me but as for their employees and the false advertising they get a full zero with me and i will from now on rather purchase elsewhere.