False advertising
<p>I am furious!!! On monday night 25 Spetember, I ordered the Wilson BLX Juice 100 Tennis Racquet - Size 3 Bundle for R999. It also says there is stock in Jhb AND CT. I paid, and yesterday, 26 September, I received a mail, saying "We've received payment for order ********** . Your order is being processed and your estimated delivery date is Thursday, 29 September 2016."<br />Sure thing, right? This morning I received a mail, saying:</p> <p>"Lisa Bailey (takealot.com)<br />Sep 27, 16:52 SAST</p> <p>Hi Elmien</p> <p>We're terribly sorry to let you know that we no longer have stock of the following item in your order ********** ."</p> <p>I checked on Takealot's app, and there is it still!! The product!! But off course more expensice at R1499.00!!!! Still saying stock in JHB and CT!! I've uplaoded a photo proving that this morning after I've received the 'out of stock' mail, the item is still on Takealot's app!!</p> <p>Why go through the trouble of increasing the price if the product is out of stock then?? Why is it still being advertised on takealot's app?? So, I updated my app, because maybe my app is out of date... Nope, there it is still. In stock and everything. This is unacceptable and the second time this happens. </p>
Hello Elmien-Toerien,
We are terribly sorry about the troublesome experience you have had with your recent order that was cancelled due to stock availability.
We have raise the concerns you have raised with the relevant teams to investigate and revert back with details.
We have sent you an email in the meantime and we will reach out to you directly as soon as we receive a response from our product team.
Regards
Takealot.com
Hello Elmien-Toerien,
We are terribly sorry about the troublesome experience you have had with your recent order that was cancelled due to stock availability.
We have raise the concerns you have raised with the relevant teams to investigate and revert back with details.
We have sent you an email in the meantime and we will reach out to you directly as soon as we receive a response from our product team.
Regards
Takealot.com
