JD
JP D
1 reviews | Active since Nov 2013
12 Feb 2016, 06:43
False advertising
I always make sure to check the item purchased has stock.<br> <br> Now this is the second time I order an item that is clearly marked as in stock. However the response received a few days later will be something like \ Please note that the Genius Traveler 6000Z Wireless Mouse Black being ordered from the supplier and therefore is only schedule for delivery the 22 February 2016.<br> I do apologies for the inconvenience that is being caused. \"<br> <br> I cannot accept this, fix your system as the inconvenience caused might seem unimportant to you but its costing us big time.<br> <br> The only reason I gave you a compliment was because of the swift refund assistance received by Kelly.<br> <br> Thanks. <br> "
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Replies (1)takealot.com's replyOfficial
12 Feb 2016, 17:07Hello j_,
Thank you for taking the time to provide positive feedback regarding your recent experience. Kelly is sure to be pleased and will most certainly be motivated to continue providing excellent service.
We will ensure that this experience does not happen again going forward.
Regards
Takealot.com
Thank you for taking the time to provide positive feedback regarding your recent experience. Kelly is sure to be pleased and will most certainly be motivated to continue providing excellent service.
We will ensure that this experience does not happen again going forward.
Regards
Takealot.com
takealot.com's reply12 Feb 2016, 17:07
Official
Hello j_,
Thank you for taking the time to provide positive feedback regarding your recent experience. Kelly is sure to be pleased and will most certainly be motivated to continue providing excellent service.
We will ensure that this experience does not happen again going forward.
Regards
Takealot.com
Thank you for taking the time to provide positive feedback regarding your recent experience. Kelly is sure to be pleased and will most certainly be motivated to continue providing excellent service.
We will ensure that this experience does not happen again going forward.
Regards
Takealot.com
