NS
Nicolaas S
1 reviews | Active since May 2015
15 Oct 2015, 08:16
False advertising
So on all your adverti*****ts you state we deliver to you where ever you are? But you phoned me just now telling me I live to far and I have to go and collect my Parcel at Postnet thet is 18KM away from me? I will go and collect my item when I go past the postnet store but I think this is utterly weak and not at all acceptable because in that case I can just go to Pic&pay next to post net yesterday and buy it directly. The reason for my online shopping is not to go to a shopping mall. I do not think you will be doing business with me in the future.<br> order number ***.
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takealot.com's replyOfficial
15 Oct 2015, 08:31Hello NicSwart,
This is simply unacceptable. We certainly deliver to your preferred address and apologise for this unpleasant experience and any concern this has caused. Our courier management team are already looking into this matter with the relevant delivery branch and they'll make sure that your parcel is delivered to your door as promised.
Please allow us a little bit of time to make the necessary arrangements. Our team will be in touch with you as soon as they've done so.
Sincerely,
takealot.com
This is simply unacceptable. We certainly deliver to your preferred address and apologise for this unpleasant experience and any concern this has caused. Our courier management team are already looking into this matter with the relevant delivery branch and they'll make sure that your parcel is delivered to your door as promised.
Please allow us a little bit of time to make the necessary arrangements. Our team will be in touch with you as soon as they've done so.
Sincerely,
takealot.com
takealot.com's reply15 Oct 2015, 08:31
Official
Hello NicSwart,
This is simply unacceptable. We certainly deliver to your preferred address and apologise for this unpleasant experience and any concern this has caused. Our courier management team are already looking into this matter with the relevant delivery branch and they'll make sure that your parcel is delivered to your door as promised.
Please allow us a little bit of time to make the necessary arrangements. Our team will be in touch with you as soon as they've done so.
Sincerely,
takealot.com
This is simply unacceptable. We certainly deliver to your preferred address and apologise for this unpleasant experience and any concern this has caused. Our courier management team are already looking into this matter with the relevant delivery branch and they'll make sure that your parcel is delivered to your door as promised.
Please allow us a little bit of time to make the necessary arrangements. Our team will be in touch with you as soon as they've done so.
Sincerely,
takealot.com