JN
Joseph N
1 reviews | Active since Feb 2014
01 Oct 2015, 16:21
FALSE ADVERTISING
I received an e-mail from [URL Removed] @ 11h37 am on the 30 September 2015,stating that a certain DVD is selling for R45.00 now. I went in to my wishlist to check only to find that the price is R139.00 .I send an e-mail query it,i did receive a mail from \Mishkaah Salie"saying the following - Let us check with our buyer. We will get back you as soon they have provided feedback\"" Its now 16h20 01/10/2015 and still no feed back. I this how you treat your customers"
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takealot.com's replyOfficial
01 Oct 2015, 16:30Hello joseph7815,
We're sorry to hear of your frustrating experience and apologise for not getting back to you on this matter yet. We've instructed our complaints team to liaise with Mishkaah and the product buyer to get clarity on this situation. They will need a little bit of time to gather the necessary information to assist with this complaint, but we'll endeavour to revert back to you as quickly as possible.
Sincerely,
takealot.com
We're sorry to hear of your frustrating experience and apologise for not getting back to you on this matter yet. We've instructed our complaints team to liaise with Mishkaah and the product buyer to get clarity on this situation. They will need a little bit of time to gather the necessary information to assist with this complaint, but we'll endeavour to revert back to you as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply01 Oct 2015, 16:30
Official
Hello joseph7815,
We're sorry to hear of your frustrating experience and apologise for not getting back to you on this matter yet. We've instructed our complaints team to liaise with Mishkaah and the product buyer to get clarity on this situation. They will need a little bit of time to gather the necessary information to assist with this complaint, but we'll endeavour to revert back to you as quickly as possible.
Sincerely,
takealot.com
We're sorry to hear of your frustrating experience and apologise for not getting back to you on this matter yet. We've instructed our complaints team to liaise with Mishkaah and the product buyer to get clarity on this situation. They will need a little bit of time to gather the necessary information to assist with this complaint, but we'll endeavour to revert back to you as quickly as possible.
Sincerely,
takealot.com