ZF
Zita F
1 reviews | Active since Sept 2011
19 Aug 2015, 11:40
False Advertising
This is not the first time!!<br> <br> I ordered a shoe online - placed the order - put my details in and then when I wanted to confirm payment and notice pops up to advise that the page has vanished and so has the shoe.<br> <br> I emailed them to find out whats going on and that I REALLY want those shoes. Back and forth and the answer is that the shoe wasn't supposed to be added to the website and that its the technical departments fault that the shoe was advertised in the first place. I mean really???<br> <br> I ACTUALLY DON'T CARE!!<br> I JUST WANT THE SHOE!!!<br> <br> Never again will a buy!
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Replies (1)takealot.com's replyOfficial
19 Aug 2015, 11:51Hello ZFerreira,
We're sorry to hear of the disappointing experience you've had in trying to place your order. We've instructed our complaints team to look into this with the product buyer and our tech department to get clarity on the matter. They'll be in touch with feedback as soon as they've gathered the necessary details.
Sincerely,
takealot.com
We're sorry to hear of the disappointing experience you've had in trying to place your order. We've instructed our complaints team to look into this with the product buyer and our tech department to get clarity on the matter. They'll be in touch with feedback as soon as they've gathered the necessary details.
Sincerely,
takealot.com
takealot.com's reply19 Aug 2015, 11:51
Official
Hello ZFerreira,
We're sorry to hear of the disappointing experience you've had in trying to place your order. We've instructed our complaints team to look into this with the product buyer and our tech department to get clarity on the matter. They'll be in touch with feedback as soon as they've gathered the necessary details.
Sincerely,
takealot.com
We're sorry to hear of the disappointing experience you've had in trying to place your order. We've instructed our complaints team to look into this with the product buyer and our tech department to get clarity on the matter. They'll be in touch with feedback as soon as they've gathered the necessary details.
Sincerely,
takealot.com
