FALSE ADVERTISING!!!

My order was not delivered on the next day, as per the "free next-day delivery" advertising.

I placed an order yesterday, Thursday, 18 May 2023, expecting it to be delivered by the "next day", Friday, 19 May 2023. This morning, Friday, I realised that my order was not even shipped yet. When I called in, Afika (the consultant) CONFIRMED that my order was eligible for free next-day delivery, and promised to escalate the matter to the warehouse.

All products in my cart met the criteria for free next-day delivery - all in stock, and all available in the JHB distribution warehouse (I'm in Boksburg, by the way).

Afika escalated the matter, but their resolution was to rather push my order for delivery on Saturday (when I will not be in the office where I'm expecting my order to be delivered). I am now told by another consultant, Samke, to reschedule for Monday when I am back in the office.

It is so frustrating because I ordered a car charger for my long distance trip for Saturday. This now means I spent money for nothing!!!