UM
Uhone M

1 reviews | Active since May 2015

08 Mar 2023, 09:33

False Advertising

I ordered products, paid for and it was confirmed that I will receive these on thursday the 9th March. Hence the reason I proceeded with the order because of the expectation that I will receive after 2 days.

Now all of a sudden, when I track the order the date of delivery has been changed to the 22nd March, how does this happen. I see the price has also gone back to the original. Could you change the dates & increase the price because there was a high demand?. Nonetheless, your business decisions are not my concerns, however if it changes our agreement that we entererd to during the purchase and having received written confirmation of the delivery date, then it becomes a problem to me.

This is unfair customer treatment, because you dont keep to your promises to deliver after the purchase. That is pure false advertising. Do not overpromise of you cannot deliver. You are punishing your customers

Please get back to me the earliest, because Im still expecting delivery tomorrow.

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