1 reviews | Active since Jul 2016
False adverti*****t
<p>This was not the 1st time a item that was listed on there website stated it is in stock, Then I order based on that fact only to find out week later that there was no stock. </p> <p>Previously i tried to order ********** a 25 Inch Ultra wide LG IPS screen, After multiple calls trying to track my order it was said there was a mess up at the warehouse and that Takealot has no stock.<br />Then it was a issue and a huge mission to be refunded my money and Takealot only wants to give me in store credit. </p> <p><br />Long story short i had to order the screen form another supplier based in Capetown whom delivered the exact screen the very next day to my doorstep.</p> <p>This year i again ordered the 25 inch ultra wide LG ips screen as a Birthday present as there website stated "IN-STOCK" and even paid extra for "Guarantied Delivery Sunday".</p> <p>However again I was given the run around on Sunday being sent from pillar to post not only was it not delivered as stated on your website, <br />Again there was a Mess up with your warehouse and you have no stock of the item that i order from your website.<br /><br /></p> <p> </p>
Hello Wcerasmus83,
We are terribly sorry about the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and guiding us through your experience, allowing us to escalate the details to the relevant department to further investigate.
Our team is currently working on a solution and will reach out to you again tomorrow.
Regards
Takealot.com
Hello Wcerasmus83,
We are terribly sorry about the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and guiding us through your experience, allowing us to escalate the details to the relevant department to further investigate.
Our team is currently working on a solution and will reach out to you again tomorrow.
Regards
Takealot.com
