**** perfume on Takealot

So i bought a perfume worth R1360.The perfume has no scent at all.I then googled how to spot a **** of the specific perfume mentioned by a perfume expert Guess what perfume was **** They are refusing to refund me or credit me and i cannot speak to anyone Like i said i can prove what i am saying Surely Takealot is not allowed to sell **** perfumes