AM
Asanda M

1 reviews | Active since May 2011

21 Jun 2016, 07:46

Failure to fetch returns and no feedback

<p>Reference number: RRN-0b2e-55c5, the item was supposed to be picked up yesterday. Have not received any communication as to why it was not picked up. </p>

0
Replies (2)
takealot.com
takealot.com's reply21 Jun 2016, 11:28
Official

Hello Mngcata,

We are terribly sorry that your return was not collected on time and for the miscommunication regarding this.

Thank you for taking our complaints teams call and granting us the opportunity to guide you through what has gone wrong.

We are pleased that your concerns have now been settled and that your return has been collected.

Regards
Takealot.com

takealot.com
takealot.com's reply21 Jun 2016, 11:29
Official

Hello Mngcata,

We are terribly sorry that your return was not collected on time and for the miscommunication regarding this.

Thank you for taking our complaints teams call and granting us the opportunity to guide you through what has gone wrong.

We are pleased that your concerns have now been settled and that your return has been collected.

Regards
Takealot.com