Failure to deliver on products purchased

I'm a regular customer of [URL Removed] and have been happy with their service up until this festive season. The customer service I received over the past 2 months was appalling. 3 of my orders simply got cancelled without consulting me on the matter and when I reply to the messages TakeAlot simply ignores my response.<br> My second order was placed after my previous order was canceled for the same reason. This order was placed after spending a half an hour on the phone with your call center on my own account. <br> <br> The product was advertised, hence there was an offer from TakeAlot, I accepted this offer by finalising my purchase and paying for it, hence there was consensus over the contractual terms.<br> I feel TakeAlot is obligated to honour this agreement of supplying me with a Kenwood 700w stick blender @ R349. After getting the manager to authorise a replacement for the same value, this replacement order was simply cancelled. Out of frustration I order a different item, however this order was cancelled again! <br> <br> Now I had to pay R499 for the exactly the same product simply because TakeAlot couldn't deliver on their commitment. I'm deeply frustrated with the service from [URL Removed]