Failure to deliver

I order a product on 31 Aug, with the original of 3-5 days I think. The estimate kept changing with no notice, but eventually after 9 Sep, the day it was supposed to arrive I logged a query. I was informed it was sent to the wrong pick-up location and would be re-routed to the correct pick up location. Today the 12th I get a notice of failure to deliver. No reason, and the product just went back to the warehouse logged as a return with a note that my account will be credited. If the product is at the warehouse I expect it to be deliver. If takealot was not able to source the product it means I've been **** to. Either way unless the product is shipped to be I expect the money to be returned to my bank account. I don't want the credit. I will need that money to go purchase the product elsewhere.