MM
Marloes M

1 reviews | Active since Nov 2016

14 Nov 2016, 16:32

Failed delivery#Failed Costumer Service#Waist of time

<p>Worst Service ever! Takealot has failed to deliver my order ********** : They failed to update me, failed to solve my multiple costumer services enquiries and after a week, they deposit the money back into my online Takealot account. Not where it belongs! Money ment for products, failed to delivery = money back into the bank account!!!! This is a waist of time and airtime to try to fix this.</p>

0
Replies (1)
takealot.com
takealot.com's reply14 Nov 2016, 17:28
Official

Hello Marloes,

It is with regret that we hear about your disappointment with your latest order.

We strive for excellent service delivery and are saddened to learn that we have fallen short this time. Our Customer Relations team will be in contact shortly to assist you and we hope to resolve this together in an efficient manner.

Regards

Takealot.com