GA
Godwin A

1 reviews | Active since Nov 2023

16 Nov 2024, 09:54

FAILED DELIVERY......

Takealot is really a big time disappointmen to me recently. Delivery was initiall scheduled for 12th, but an error occurred from headoffice according to what i was told by a takealot customerr car. and delivery was rescheduled for 15th, and then moved to 16th, I spoke to a customer representative yesterday 15th for my delivery update, but he was then saying something else, that if it's not delivered 15th, then morning of 16th. Now it's 16th, I called them again this morning, they're saying delivery has been rescheduled again for 18th November. This is really frustrating. Takealot team need to look into this issue quickly else the reputation of the organization is at stake here. I have spoke to several customer representatives since Tuesday 12th November, but they keep tossing me around with different flimsy and unreasonable excuses. Representatives such as Asonele, Kim O., Abduraheem, Ridhaa, Chelsea, Quinita, Faith, and ****ka _M. Despite the good and loyal history record I have with takealot, they still can't make sure this issue is sorted quickly. I was really anticipating to get fully back to work this weekend with my new JBL. My order number is one, six, four, eight, three, zero, three, double five..... I'll be glad if I can get my package today as it's still early for delivery to be made. So that I can get back to work this weekend..... Thanks......

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