HS
Holly S

1 reviews | Active since Dec 2012

03 Feb 2015, 11:58

Fabulous Feedback

I sent a mail to Takealot to inform them that an ad they were advertising had no stock or no stock options. I received a mail that day to say that they will investigate and get back to me. I must be honest, I wrote it off but was pleasantly surprised when Alonda Raven mailed me back to say that she is awaiting feedback from the buyer and will come back to me and then even more wow'ed when she back to me again with the answer, the problem fixed and a handy web link to the site and my product. Wonderful client service!

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Replies (1)
takealot.com
takealot.com's reply03 Feb 2015, 12:04
Official
Hello holzsmith,

Thanks for putting a smile on our faces with this one. It's always fun to hear when we've exceeded someone's expectations! For future reference, you're supposed to receive thorough feedback like this for all your enquiries, so please do give us a shout if that's ever not the case or you think we can do better.

Would love to hear from you again.
takealot.com

Best regards,