1 reviews | Active since May 2016

19 May 2016, 13:13

Extremely poor service 5 times in a row

<p>every single time i have been pomised a dilivery date, they have always failed. never on time as they claim to be.</p> <p>this has happened to me every single time i used take alot. i bought something on yupychef with thesame adress in melrose arch and my stuff was delivered as promised. i work in melrose arch and i phone takealot to find out where my package is and i am told it is in boxburg delevery hub. my packages are always sent to the wrong hub.</p>

0
Replies (2)
takealot.com
takealot.com's reply19 May 2016, 15:16
Official

Hello Victor-Chatue,

We sincerely apologise for the unpleasant experience you have had with us.

Thank you for taking our complaints teams call today and granting us the opportunity to rectify the matter.

We have made new arrangements for your order that has been scheduled for delivery to you this evening.

Regards
Takealot.com

's update19 May 2016, 17:19
Reviewer Update
Thank you. I have received my package at my home after hours. next time i use you guys, i will still use my work address so please fix this issue before i purchase next time. thank you