Extremely Frustrated Customer

<p>I'm so frustrated. My 10 year old son saved up for half of a PS4 and the other half was to be his Christmas present. I ordered ( ********** ) it well in advance so that he would have it for Christmas Day. I ordered it on the 31 October and my expected delivery was the end of November. I then received a message to say that it would be delivered mid December and then another one to say the 30th December. I called this morning and they don't have stock and they also said that I hadn't paid for the order. I called straight after the transaction (31 october) to make sure it had gone through and they confirmed it had! I'm furious and to add insult to injury I check a couple of days ago and the same deal was on for R500 cheaper. My son is so disappointed and I'm furious. What kind of service is this? You've had my money since 31 October. I bought vouchers through Momentum so we could benefit from the discount otherwise I would have cancelled the order but I certainly don't want to be refunded R6000 in vouchers. I won't be using Takealot again in a hurry and I've been a customer for years :( Please let me know when I will receive my order? Your communication has been very poor!!!</p>