HS
Henk S
1 reviews | Active since Mar 2013
17 Feb 2016, 09:20
Extremely Disappointed!!!
I ordered a WIFI router from [URL Removed] on Monday 15/02/2016 as the lightning damaged mine in the storm Sunday evening. When placing the order the website said it will be delivered on Wed 17/02/2016. After payment I received an email stating that delivery is 16 March 2016! If I had known this I would rather have gone to Game or Incredible Connection, bought the item there and have it immediately! WHY only AFTER payment do I get notified I'll get my item a MONTH later???
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takealot.com's replyOfficial
17 Feb 2016, 16:59Hello RprtHenk,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
When placing orders for those items not currently in stock, we do indicate the shipping timeframe for the item. In this instance, the website does state that the router will be shipped within 15-20 working days.
Our Team have reached out to you to offer further assistance, and will be in touch again later on today.
Regards
Takealot.com
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
When placing orders for those items not currently in stock, we do indicate the shipping timeframe for the item. In this instance, the website does state that the router will be shipped within 15-20 working days.
Our Team have reached out to you to offer further assistance, and will be in touch again later on today.
Regards
Takealot.com
takealot.com's reply17 Feb 2016, 16:59
Official
Hello RprtHenk,
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
When placing orders for those items not currently in stock, we do indicate the shipping timeframe for the item. In this instance, the website does state that the router will be shipped within 15-20 working days.
Our Team have reached out to you to offer further assistance, and will be in touch again later on today.
Regards
Takealot.com
We are truly sorry to hear that you have not experienced the excellent service delivery that we pride ourselves on.
When placing orders for those items not currently in stock, we do indicate the shipping timeframe for the item. In this instance, the website does state that the router will be shipped within 15-20 working days.
Our Team have reached out to you to offer further assistance, and will be in touch again later on today.
Regards
Takealot.com