Extremely bad service

<p>On 8 January I loaded an order on Takealot.com for a gift that I wanted to purchase for someone's birthday.</p> <p> </p> <p>I needed the gift to be delivered by the 21st of January as it was the date that I wanted to give the gift to the individual. The takealot system indicated that the delivery would take 5-10 working days to deliver so I placed and paid the order on 8 January.</p> <p> </p> <p>It took me 2 weeks, 3 different takealot consultants and forwarding the proof of payments to takelot 4 times to correct and update the proof of payment. 2 of the 3 consultants merely replyed to my mails with a message stating that they have escalated the problem and that they will get back to me with an answer (which I still haven't received). I then received requests completed mails from what I believe to be the takealot system asking me to rate their service (and that after my problem was cleary not resolved yet) and if I follow the link to rate the service, their website just indicated that the request had been completed and that I could no longer rate the service....so I had to reload my request everytime a consultant worked on it.</p> <p> </p> <p>When they finally updated the payment the supplier was out of stock and they changed my expected delivery date to 10 February.</p> <p> </p> <p>I now had to buy another gift just to give the individual something on their birthday spending an aditional R360 after the R1299 gift from takealot has STILL not been delivered.</p>