Extremely bad Customer Service or lack thereof

I ordered and paid on the 30th May. Delivery was for the 1st and boom there was no delivery due to parcel being delivered to the wrong centre and was rereouted for delivery the 2nd guess what same thing happened . It was again delivered to the wrong depot or address. Again was sent an sms that parcel has been sent out for delivery today the 4th and I'm still here waiting for parcel , no notification or sms of what happened to the parcel. I had to go track and check what happened and lord behold the parcel was again delivered btobthe wrond depot/ address . It's been sent to the same wrong depot 3 times after it's gone out for delivery 3 times. I have contacted them via social media platforms even on the 1st wrong delivery and asked if I can rather collect and can they change it to collect instead of delivery nope they can't do that. Now they are even ignoring my inboxes on all media platforms and my parcel will again be rescheduled for delivery. They have no clue they have zero customer service I mean how do you keep delivering parcel to the same wrong depot 3 times after you've dispatched it for delivery 3 times to the same addres..They need to be exposed about lack of service even decency of an apology and finding ways to assist in client queries worse when it's their fault..