Explore new verification processes

I recently made a purchase at Takelot. I ordered an Airfryer and smart watches. However, the items I purchased were either missing parts or it was a wrong product or model. I returned them back, got a refund and bought new products. Takealot should explore ways to verify a product from a supplier before it reaches the customer. As this wrong product and items will affect their sales.

Takealot must think of a new way to incorporate verification processes before the supplier packages the item.