1 reviews | Active since Dec 2015
Expired Montego classic kitten food
Yesterday when I received the delivery I checked that everything was in the box and as I was about to open the Montego kitten food I checked the expiry date and at the back it said that the manufacturing date waste 8 January 2015, best before date 8 months after manufacturing date. So that should be September we are in November now! What if I never checked because I trust [URL Removed] so and just fed the food to my kitten's and they got sick???? This isn't the 1st time I've experienced *********** service from you guys but I just had it now!!!! You people that stock up and do the packaging need to double check as well and [URL Removed] needs to make sure that the people do the packaging does there jobs properly! Thank you for hiring *********** employees!!! CANDICE
We'll escalate this matter to our DC management team to address with the responsible parties as it's unacceptable that expired items are still kept in stock and dispatched to customers. We sincerely apologise for the concern this has caused and will be in touch with you shortly to assist with a return.
Kindly keep an eye out for our complaints team's call as they'll address this further and ensure the necessary actions are taken to resolve this matter soonest.
Sincerely,
takealot.com
We'll escalate this matter to our DC management team to address with the responsible parties as it's unacceptable that expired items are still kept in stock and dispatched to customers. We sincerely apologise for the concern this has caused and will be in touch with you shortly to assist with a return.
Kindly keep an eye out for our complaints team's call as they'll address this further and ensure the necessary actions are taken to resolve this matter soonest.
Sincerely,
takealot.com