DT
Darryn T

1 reviews | Active since May 2013

02 Apr 2024, 08:06

Expired items and poor return handling

Bought a number of Buttanut products (Oat milk and almond milk). Out of the 7 bottles ordered, 4 were expired already. Upon logging a return request I asked for the items to be exchanged. Not only did they then create duplicate return requests resulting in the driver arriving multiple times to collect a non-existent return but they then ended up just refunding me in takealot credit which meant that I would have to either pay a delivery fee or order enough items to qualify for free delivery. Terrible service and no compensation for their stuff up.

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