Exchange/Returns

I definitely would not recommend or purchase anything from them ever again.They are unprofessional.I bought a bar fridge in March.At the end of that month we were evacuated from our residences dues to covid-19.Only to come back in September to resume with my studies.Apon my return on campus,I discovered that my fridge no longer works.Which is a shock because it was only used for one month.I contacted Takealot to request them to either exchange or return the product.They then told me to contact Hisense (the brand of the fridge) and try and work out something on the exchange or return of the fridge.I do not understand why it is my responsibility to contact Hisense whereas I bought the product from them and they are the one's who are in business with Hisense. This was the worst service ever.I would much rather go stand in ques instore, knowing very well that if I found their product faulty they would attend to the matter in a professional and convenient manner.