Exchange and return for a defective product

My laptop was delivered on the 24th while I was still setting it up it's just went off. I lodged a an exchange for their defective product and they promised to deliver by the 26. On the 26 Julywhen I track delivery is said it was delivered at incorrect facility same thing happened on the 28 July and today on the 30 July. I need that laptop to work. For the first time in using Takealot I am receiving this *** of a service. Can Takealot team deliver my laptop instant I need to work my business is being affected . I am losing clients because of you please!!