Exceptionally poor Customer Service

This has been the most shambolic and ineffective transaction(purchase and customer service) that I have ever had. I bought 4 items on the 15th May 2024. I received only 2 items. One item was correct. the other incorrect. I was asked to send them both back. I did so. I then received 2 of the 4 items purchased. It is now the 11th of June, and I have yet to receive the other half of my order. On top of that, I have spoken to no less than 9 customer service agents, none of whom have followed through on my query, or solved my problem. In fact, my mails are not responded to. I just need information! To be fair, this is the first issue I have ever had with Takealot, but it is bad enough to stop me from ever using them again.