Exceptionally bad customer service by Takealot

<p>On 14 Jan I ordered 7 school text books on Takealot, with an expected delivery date of 27 Jan. I was informed on 26 Jan via email that the delivery would be delayed by 3-5 business days after the expected date - fine, I can live with this. On 6 Feb 3 of my 7 books were delivered. No indication as to when the rest would be delivered yet, and as a matter of fact Takealot indicates on their tracking site that my order was delivered fully! Since they do not bother to communicate with me, I assume it is quite normal then that orders that is supposed to take 10 working days at most takes 4 weeks plus in the end? Can I rather get my money back so that I can go purchase these books at PNA? (where I have already received ALL the books in the past week that I ordered there after I could not find them on Takealot when I ordered). I have ordered things through Takelot 3 times now, and on 2 occasions it turns out to be a disaster. Will be the last time I make that mistake.</p>