1 reviews | Active since Sept 2016
Excellent Service From Ricardo Faulman
<p>Good day,</p> <p> </p> <p>I just wish to compliment Ricardo Faulman, from the takealot.com returns department. I am not certain if he is the return manager or not (but if he isn't you should consider making him one).</p> <p> </p> <p>He assisted myself and my brother a while ago, with some of the best customer service we have ever experienced. He dealt with my brother as I was not available to call, and from what I was told, he was professional, caring, considerate, kind and very willing to assist with the problem we experienced with a device I had purchased.</p> <p> </p> <p>His attitude toward my brother, completely taking the time to listen to the issues my brother had expressed to him regarding the device as well as some of the suggestions my brother had made, was really astounding.</p> <p> </p> <p>A very big thank you to Ricard Faulman, and may God Bless you for your excellent service towards your customers and may you grow from strength to strength in your life and career, whilst maintaining such a wonderful positive, caring attitude.</p> <p><br />It is his attitude that makes not only me but the family and friends that I have recommended takealot to (who have actually purchased) confident to purchase from your store, knowing that there support for when a product is defective or needs to be returned.</p> <p> </p> <p>Thanks again,</p> <p> </p> <p>Thanks and Best Regards,</p> <p> </p> <p>- Adele Caren Clive (and my brother)</p>
